Service Terms & Policies

Overtime

If your corporate meeting or special event runs late, any time beyond your scheduled booking is billed at my standard $90 hourly rate, applied in 30-minute increments ($45 per half-hour).

Cancellations and refunds

Completed trips are non-refundable. If you need to cancel your reservation, providing at least 24 hours notice guarantees a full refund. Cancellations made with less than 24 hours notice will receive a refund minus a $20 cancellation fee.

Invoicing

A formal Square invoice is generated for every trip, including those paid in cash. A valid email address and/or mobile phone number is required at the time of booking.

Special offers

Promotional rates are subject to change or discontinuation at any time. Special offers are limited to one use per client within a 7-day period.

Contact

For any questions or itinerary updates, please call or text me directly at (904) 760-6486 (send a text).